Knowledge Base

Friends, this is where you can familiarize yourself with our refund policy.

We trust and appreciate you as our customers, we want you to find the right fit for you, whether it's with us or someone else, and we want you to be satisfied with your purchase and experience with us.

You can also phone us at 888-297-7076.

Please include which product you are requesting a refund and include the same email you used to purchase that product as well as your best current contact information. This helps us locate your purchase and help facilitate the refund.

We process refunds on Fridays.

After 30 Days

We don't offer refunds after 30 days for digital products and classes.

Here's why:  we're a small company. We care about our you, our customers, our products and the business we steward. With our size, offering returns after 30 days puts too heavy of a burden on our company and her operations.

We're always glad to help you before your purchase if you're unsure if our offerings are the right fit for you. Please email help@growinghumankindness.com if you have any questions.

The Deep Dive is structured differently than our large group classes. This multi-month, small group program is more intimate and entails a higher commitment. Your class tuition is paid by 1 payment or with a monthly payment plan.

Should you want to drop out of the group, we will refund your tuition within the first 40 days. After the first 40 days, you are liable for the remainder of your contract. 

The small group is designed as an intentional, small group space, where folks are committing to the group and the healing space we're creating together. It's important that you understand and accept this commitment before joining the group.

If you have purchased one of our books through amazon.com or another retailer, and you would like a refund, please contact them about how to refund your purchase. Our company does not handle those returns.

Help us improve

 

Your feedback, suggestions, and ideas help make our company, teaching, and offerings better. If you feel moved to share, we're open to receiving your feedback about how we can serve you better.